Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donald Givehand

Donald Givehand

June 25, 2026

5  out of  5
rating by Donald Givehand
"I got new auto insurance and saved a little bit. But more so the most important thing for me was the Immaculate service . Second to none."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Brad Phelps’s Team! We deeply appreciate your kind words here in Pensacola . "
Profile photo of Joseph Guthrie

Joseph Guthrie

June 23, 2026

5  out of  5
rating by Joseph Guthrie
"Marce provided fantastic service when making recent updates to my account. She went above and beyond to email the necessary information when I had issues trying to register a new vehicle on my policy. Great agent and staff!"
We responded:
"Joseph, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Brad Phelps’s Team is just a call or email away!"
Profile photo of Dee B

Dee B

June 19, 2026

5  out of  5
rating by Dee B
"Marce was very kind and easy to work with."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Brad Phelps’s Team. "
Profile photo of Ross & Alysia Kael

Ross & Alysia Kael

June 18, 2026

5  out of  5
rating by Ross & Alysia Kael
"Just got a great quote from Walt! He was very knowledgeable and guided me through the entire process with ease. Walt is solid gold!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Brad Phelps’s Team. "
Profile photo of Cathy Roche

Cathy Roche

June 17, 2026

5  out of  5
rating by Cathy Roche
"Marce Fowler is amazing! I called with at least 5 tasks that I needed to update or make changes on our policy. Marce was delightful, knowledgeable answering all questions immediately, and getting back with me when she said she would with all tasks completed. Marce personal touch and personality was the topping on the cake! Thank you!!"
We responded:
"Thanks so much for the fantastic rating, Cathy! We are so glad you had a positive experience with us here on State Farm Agent Brad Phelps’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Deborah Holmes

Deborah Holmes

June 11, 2026

5  out of  5
rating by Deborah Holmes
"State Farm enrollment has been a great customer experience. They have been very helpful and knowledgeable about my insurance needs. Thank you for the opportunity to help lower my insurance premiums by half."
We responded:
"Thanks so much for the fantastic rating, Deborah! We are so glad you had a positive experience with us here on State Farm Agent Brad Phelps’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Patsy Barto

Patsy Barto

June 9, 2026

5  out of  5
rating by Patsy Barto
"I had a great experience talking to Angel Soto about my card insurance. Very polite and explained my policy to me and answered all my questions."
We responded:
"Thank you so much for the 5-stars, Patsy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of George K

George K

June 8, 2026

5  out of  5
rating by George K
"Angel and Kaitlyn saved me 50% and made the transition seamless!"
We responded:
"Thank you for your kind review of State Farm Agent Brad Phelps’s Team. We appreciate it!"
Profile photo of Dani Goodson

Dani Goodson

May 20, 2026

5  out of  5
rating by Dani Goodson
"I recently switched my insurance over to State Farm - not only was Kaitlyn Roten with their team an exceptional wealth of knowledge in answering all of my questions and guiding me towards the right coverage, but she was also able to get my rate down to HALF of what is was previously!!"
We responded:
"Thank you for the 5-star review, Dani! Here on State Farm Agent Brad Phelps’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of D Vice

D Vice

April 23, 2026

5  out of  5
rating by D Vice
"Fast and painless switching policies, personable, professional and saved me a bunch of money 10/10"
We responded:
"D, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Brad Phelps’s Team here in our Pensacola office. "
Profile photo of Michael Padilla

Michael Padilla

April 22, 2026

5  out of  5
rating by Michael Padilla
"Was able to get great and competitive rates through Marcee with Statefarm in Pensacola. Great coverage at a much better price than I expected. Thanks Marcee!"
We responded:
"Thank you so much for the 5-stars, Michael! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brad Phelps’s Team anytime."
Profile photo of Chaymae Chokri

Chaymae Chokri

April 3, 2026

5  out of  5
rating by Chaymae Chokri
"Thanks a lot marssy you are really nice you made my day❤️"
We responded:
"Thank you for the fantastic review, Chaymae! We are always here to help with your insurance needs here in Pensacola . "
Profile photo of jeanne iacovone

jeanne iacovone

April 1, 2026

5  out of  5
rating by jeanne iacovone
"Very friendly and very fast service! The cheapest rates so far ."
We responded:
"jeanne, thank you for your wonderful review of State Farm Agent Brad Phelps’s Team!"
Profile photo of Gloria Jones

Gloria Jones

March 27, 2026

5  out of  5
rating by Gloria Jones
"Christen Lovaas was very knowledgeable and helpful when I enter this office since agent Brad Phelps came to this State Farm Branch. I appreciated her willingness to go the extra mile to help me in my settling a reissued check problem. Christen was courteous , professional and made me felt appreciated as a customer of State Farm! I recommend anyone looking for a wonderful insurance team to give this office a call for wonderful customer Service. Thank you Ms. Christen for resolving my issue. Job well done!!
Like a good neighbor " State Farm is there"!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Brad Phelps’s Team. "
Profile photo of Roberta Hanifin

Roberta Hanifin

March 23, 2026

5  out of  5
rating by Roberta Hanifin
"Agent was very pleasant and and helpful!"
We responded:
"Thank you for the 5-star review, Roberta! Here on State Farm Agent Brad Phelps’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Christian Wimmer

Christian Wimmer

March 22, 2026

5  out of  5
rating by Christian Wimmer
"Matt Kersey was absolutely a pleasure to work with swapping my insurance from MS to Fl. He even took the time to contact my new place and give them the renters insurance information they needed and to insure we had the proper coverage needed"
We responded:
"Thank you so much for the 5-stars, Christian! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brad Phelps’s Team anytime."
Profile photo of Chelsea & Kevin Boyaval

Chelsea & Kevin Boyaval

March 20, 2026

5  out of  5
rating by Chelsea & Kevin Boyaval
"Matt Kersey was absolutely incredible to work with! He helped us get better coverage on our auto insurance for a more affordable price. He has such a friendly, warm hearted, and cheerful attitude. He explained everything clearly and made the process of switching so easy and comfortable. I will definitely be referring all clients, friends, and family to him for any Insurance needs! Thanks Matt!"
We responded:
"Thank you for the 5-star review, Chelsea! Here on State Farm Agent Brad Phelps’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Christine G

Christine G

March 6, 2026

5  out of  5
rating by Christine G
"Matt was extremely helpful in assisting us with obtaining life insurance policies for both of our boys. He provided several options and worked with us until we found coverage that fit our budget. Throughout the process, he clearly explained each policy and answered all of our questions without hesitation.

If you are considering any type of insurance policy, I highly recommend reaching out to Matt."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Natalie Kernodle Watson

Natalie Kernodle Watson

March 3, 2026

5  out of  5
rating by Natalie Kernodle Watson
"Such an easy process to get quotes and switch our auto insurance for savings. Definitely recommend getting an auto rate check."
We responded:
"Thank you for the amazing review, Natalie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Adrianna Riggins

Adrianna Riggins

March 2, 2026

5  out of  5
rating by Adrianna Riggins
"Matt Kersey was honest and transparent —there was no pressure, just helpful guidance. He worked quickly to get everything set up and even found ways to save me money AND for less! If you’re looking for someone reliable, professional, and easy to work with, I highly recommend Matt for your car insurance needs!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Sheldon Reynolds

Sheldon Reynolds

February 21, 2026

5  out of  5
rating by Sheldon Reynolds
"Working with Matt Kersey was an absolute win. He helped me save real money on my insurance, and he made the whole process feel easy instead of stressful. Matt is incredibly knowledgeable, explains everything clearly, and brings a genuinely friendly attitude that makes you feel taken care of. Highly recommend him to anyone looking for someone who actually knows their stuff and puts the customer first."
Profile photo of Nicholas Lakatos

Nicholas Lakatos

February 20, 2026

5  out of  5
rating by Nicholas Lakatos
"Matt Kersey hooked me up with some great auto insurance with better coverage than I had at a third of the cost, when other brokers werent able to get me anything. He's a great guy and I'll be passing his contact info out to anyone who says they need insurance."