Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nick Rhodes

Nick Rhodes

September 3, 2026

5  out of  5
rating by Nick Rhodes
"Switched from progressive to these guys and so far am pretty happy. These guys do listen, do understand and DO HELP! Especially during challenging times. Cameron is the man! Direct, on point and with no time wasting bs. Real firm with real employees! 👍🏻"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Pensacola insurance team. "
Profile photo of Jennifer Thomas

Jennifer Thomas

September 2, 2026

5  out of  5
rating by Jennifer Thomas
"Friendly service, great pricing and knowledgable."
We responded:
"Thank you so much for your kind review, Jennifer!  If you need insurance assistance, we are just an email or call away! - Brad Phelps, your State Farm Agent   "
Profile photo of Rollie Parenteau

Rollie Parenteau

August 26, 2026

5  out of  5
rating by Rollie Parenteau
"Angel was very knowledgeable and helpful getting my new policy set up."
We responded:
"Thank you so much for the 5 stars, Rollie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Zorada Christie

Zorada Christie

August 20, 2026

5  out of  5
rating by Zorada Christie
"Angel was very professional and easy to work with, I would recommend him to quote your insurance needs"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Matt Kersey

Matt Kersey

August 18, 2026

5  out of  5
rating by Matt Kersey
"Brad was amazing to work with. So kind and the team was attentive."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Pensacola. "
Profile photo of Robert Haak

Robert Haak

August 18, 2026

5  out of  5
rating by Robert Haak
"I recently needed to get renters insurance ASAP and had the pleasure of working with Cameron Doyle. 10/10 is the direct way to put it. Great people skills, quick service (was quoted and paid for the year all within a couple hours), and even received a follow up call the next couple days to ensure everything was satisfactory. Definitely would recommend to anyone needing an insurance agent: renters, auto, home, etc."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Christopher Martin

Christopher Martin

August 17, 2026

5  out of  5
rating by Christopher Martin
"Brad and Cameron were outstanding to work with. They helped me find lower rates for both my auto and life insurance while making sure I still had coverage that fit my needs. The entire process was easy, straightforward, and professional. They took the time to explain everything clearly and answered all of my questions. I highly recommend to anyone looking to save money without sacrificing great service."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Pensacola insurance team. "
Profile photo of Peter Conant

Peter Conant

August 17, 2026

5  out of  5
rating by Peter Conant
"Brad shows he cares about individuals and he’s not just into his career for financial benefits. Thank you Brad!"
We responded:
"Peter, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Gary Alan Hill

Gary Alan Hill

August 14, 2026

5  out of  5
rating by Gary Alan Hill
"Loved every step of singing up, over the 3 days this office was very thorough and cared about my concerns!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Rakesh Bhula

Rakesh Bhula

August 7, 2026

5  out of  5
rating by Rakesh Bhula
"Brandi at State Farm was very easy to work with. Pleased with professionalism, knowledge and prompt response."
We responded:
"Rakesh, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Pensacola insurance team is always here and happy to help. "
Profile photo of Donald Givehand

Donald Givehand

June 25, 2026

5  out of  5
rating by Donald Givehand
"I got new auto insurance and saved a little bit. But more so the most important thing for me was the Immaculate service . Second to none."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Brad Phelps’s Team! We deeply appreciate your kind words here in Pensacola . "
Profile photo of Joseph Guthrie

Joseph Guthrie

June 23, 2026

5  out of  5
rating by Joseph Guthrie
"Marce provided fantastic service when making recent updates to my account. She went above and beyond to email the necessary information when I had issues trying to register a new vehicle on my policy. Great agent and staff!"
We responded:
"Joseph, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Brad Phelps’s Team is just a call or email away!"
Profile photo of Dee B

Dee B

June 19, 2026

5  out of  5
rating by Dee B
"Marce was very kind and easy to work with."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Brad Phelps’s Team. "
Profile photo of Ross & Alysia Kael

Ross & Alysia Kael

June 18, 2026

5  out of  5
rating by Ross & Alysia Kael
"Just got a great quote from Walt! He was very knowledgeable and guided me through the entire process with ease. Walt is solid gold!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Brad Phelps’s Team. "
Profile photo of Cathy Roche

Cathy Roche

June 17, 2026

5  out of  5
rating by Cathy Roche
"Marce Fowler is amazing! I called with at least 5 tasks that I needed to update or make changes on our policy. Marce was delightful, knowledgeable answering all questions immediately, and getting back with me when she said she would with all tasks completed. Marce personal touch and personality was the topping on the cake! Thank you!!"
We responded:
"Thanks so much for the fantastic rating, Cathy! We are so glad you had a positive experience with us here on State Farm Agent Brad Phelps’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Deborah Holmes

Deborah Holmes

June 11, 2026

5  out of  5
rating by Deborah Holmes
"State Farm enrollment has been a great customer experience. They have been very helpful and knowledgeable about my insurance needs. Thank you for the opportunity to help lower my insurance premiums by half."
We responded:
"Thanks so much for the fantastic rating, Deborah! We are so glad you had a positive experience with us here on State Farm Agent Brad Phelps’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Patsy Barto

Patsy Barto

June 9, 2026

5  out of  5
rating by Patsy Barto
"I had a great experience talking to Angel Soto about my card insurance. Very polite and explained my policy to me and answered all my questions."
We responded:
"Thank you so much for the 5-stars, Patsy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of George K

George K

June 8, 2026

5  out of  5
rating by George K
"Angel and Kaitlyn saved me 50% and made the transition seamless!"
We responded:
"Thank you for your kind review of State Farm Agent Brad Phelps’s Team. We appreciate it!"
Profile photo of Dani Goodson

Dani Goodson

May 20, 2026

5  out of  5
rating by Dani Goodson
"I recently switched my insurance over to State Farm - not only was Kaitlyn Roten with their team an exceptional wealth of knowledge in answering all of my questions and guiding me towards the right coverage, but she was also able to get my rate down to HALF of what is was previously!!"
We responded:
"Thank you for the 5-star review, Dani! Here on State Farm Agent Brad Phelps’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Russell P

Russell P

April 23, 2026

5  out of  5
rating by Russell P
"Fast and painless switching policies, personable, professional and saved me a bunch of money 10/10"
We responded:
"D, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Brad Phelps’s Team here in our Pensacola office. "
Profile photo of Michael Padilla

Michael Padilla

April 22, 2026

5  out of  5
rating by Michael Padilla
"Was able to get great and competitive rates through Marcee with Statefarm in Pensacola. Great coverage at a much better price than I expected. Thanks Marcee!"
We responded:
"Thank you so much for the 5-stars, Michael! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brad Phelps’s Team anytime."
Profile photo of Chaymae Chokri

Chaymae Chokri

April 3, 2026

5  out of  5
rating by Chaymae Chokri
"Thanks a lot marssy you are really nice you made my day❤️"
We responded:
"Thank you for the fantastic review, Chaymae! We are always here to help with your insurance needs here in Pensacola . "
Profile photo of jeanne iacovone

jeanne iacovone

April 1, 2026

5  out of  5
rating by jeanne iacovone
"Very friendly and very fast service! The cheapest rates so far ."
We responded:
"jeanne, thank you for your wonderful review of State Farm Agent Brad Phelps’s Team!"
Profile photo of Gloria Jones

Gloria Jones

March 27, 2026

5  out of  5
rating by Gloria Jones
"Christen Lovaas was very knowledgeable and helpful when I enter this office since agent Brad Phelps came to this State Farm Branch. I appreciated her willingness to go the extra mile to help me in my settling a reissued check problem. Christen was courteous , professional and made me felt appreciated as a customer of State Farm! I recommend anyone looking for a wonderful insurance team to give this office a call for wonderful customer Service. Thank you Ms. Christen for resolving my issue. Job well done!!
Like a good neighbor " State Farm is there"!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Brad Phelps’s Team. "
Profile photo of Roberta Hanifin

Roberta Hanifin

March 23, 2026

5  out of  5
rating by Roberta Hanifin
"Agent was very pleasant and and helpful!"
We responded:
"Thank you for the 5-star review, Roberta! Here on State Farm Agent Brad Phelps’s Team, we are proud to serve our community and appreciate your recognition. "